WELCOME TO NAVIGUARD

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Have questions about Naviguard® or your out-of-network balance medical bill?
Complete the form below to get in touch with our experts.

Members: Check Your Naviguard Case Status
Members: Check your Naviguard case status

Do you have an open case with Naviguard?
Track your case status in the Naviguard Member Portal.

TRACK MY CASE
Start a case with Naviguard
Members: Start a case with Naviguard

Want to dispute an out-of-network balance medical bill?
Call UnitedHealthcare Member Services toll-free at 1-833-593-4155.

 

CALL TO GET STARTED
Check Your Naviguard Case Status
Employers: Purchase Naviguard Solutions

Want to help your employees reduce their out-of-network health care expenses?
Ask your UnitedHealthcare representative about Naviguard Solutions.

 

Contact a UnitedHealthcare representative
https://www.uhcprovider.com/en/claims-payments-billing.html
Providers: Get help resolving a claim

Want to submit a reconsideration request or start a negotiation of rates?
Call UnitedHealthcare Provider Services toll-free at 1-877-842-3210.

 

UnitedHealthcare Provider Services

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Submit your question to Naviguard below.

There was a problem with your submission. Please review the fields below.
  • This can be found on your UnitedHealthcare insurance card.
  • Providing the claim number helps us respond to your question quickly. The claim number can be found on your UnitedHealthcare Explanation of Benefits (EOB).
  • What is the patient’s name for Naviguard case?
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For general questions about Naviguard, call toll-free
866-218-5205 (9 a.m. – 5 p.m. CT, Monday-Friday)

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